As of July 1, 2015 this Co. began to assess a $12.50 plus tax "account maintenance fee" to every customer who does not participate in auto-account-deduction. They ignore dispute LETTERS and phone calls.
No forewarning of such a charge was received. No chance to "opt-out".
Many merchants have a greatly fluctuating bank account so auto deduct is too risky. Why does Integra not provide an option for customers in good standing or with a great credit score? This could have been handled very differently.
Gravy money for these folks...and a lot of it!
Integra Telecom, I give you a negative 4-star rating over this issue.
Reviewer is in unhappy mood. This person is quite happy with all was well until this issue arose and stated that there is a room for improvement of being ignored after writing dispute letters. Please immediately contact the author of this review to discuss pricing issue of integra telecom account and associated monetary loss in the amount of $30. Integra Telecom needs to read this review and look into the issue (if any) according to poster's claims.