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Not a customer FIRST company, since the buyout their quality of customer service is gone.

While it may be something as easy to repair or replace as their router, I guess you are hostage to their whims and schedule.

Called several times on Saturday am and afternoon to report the outage with no response or answered phones, emailed their email address several times as well

No service no payment, I will deduct the 2-3 days off the bill, but I am sure they will sue me for their money.

Time to look elsewhere for an internet company !

If you are thinking of using Integra Telecom, Look elsewhere, there are plenty of suppliers looking to take care of their customers.

Location: Plymouth, Minnesota

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