Latest review first
Stay away from this company if you value your company. Allstream offers slow service, outages, contracts and fees galore. The only reason to get their services, is if you cannot find anything else, and I mean anything else. Don't do business with this company! You'll...Read more
Company wrote 0 private or public responses to the review from Sep 25.
I didn't like
- Customer servie
of course its easy to blame centurylink for problems, we just got word that after almost 36 hrs. of no solution, there is a water main leak which is shorting out centurylinks wiring. i guess that means they just showed up and found out. this is amazing. so i can port...Read more
Company wrote 0 public responses to the review from Nov 03, 2017.
My credit card on file expired and they shut off service without any notification and when I gave them the new card # they wanted to charge $ 30.00, so they lost a customer of $30.00 fee they could have easily waved and the 2 different women I spoke to were rude about...Read more
Company wrote 0 private or public responses to the review from Oct 24, 2017.
I didn't like
- Poor at best
I was rudely treated and threatened by Cheryl in the collections department. I have been a long time customer, and had a payment groove that was Kosher with my old rep Kristi. New rep, Cheryl sent me scathing, rude email...basically resetting the agreement we had...Read more
Company wrote 0 public responses to the review from Oct 13, 2017.
My internet or phone doesn't work. I am a business i was push to be close for the weekend. Friday, Saturday and Sunday. Loading more than 5 thousand dollars on sales. They call me today Monday yo tell me they won't be able to fix it today because the company doesn't...Read more
Company wrote 0 public responses to the review from Sep 18, 2017.
Stolen money from our company. Done purposly and without any reason for cause. We had PRI circuit which is 23 circuits with 40 numbers. For months our 3rd call would roll over to a recording that said this number has been disconnected. I called constantly to get them...Read more
Company wrote 0 public responses to the review from Aug 31, 2017.
Tried to get my phone rates to what they promised, which was that the bill would not exceed $100 a month. Didn't happen. So I recently switched to a different phone company. Integra never vocalizes there policy on termination fees and hides them in the agreement and...Read more
Company wrote 0 public responses to the review from Jun 06, 2017.
I signed a contract for phone service because they were giving huge discounts and bonuses for converting over. NONE of it showed up on my bill and when confronted, they told me the service guy was wrong on his quote. I cancelled the service and they sent me a bill for...Read more
Company wrote 0 public responses to the review from Mar 16, 2017.
As a customer of Integra " telecon" i can tell you their Integrity is not a part of their business plan or customer service policies. Each time a problem with our connection occured ( quite frequently) they always tried to blame ut on something other than their...Read more
Company wrote 0 public responses to the review from Dec 27, 2016.
internet down for 4 days cant get it fixed they don't care about there customers sad they suck there routers are junk they people working there are rude there service is slow crashes all the time cant watch eny videos stops working when on face book have to reset...Read more
Company wrote 0 public responses to the review from Sep 26, 2016.
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